Do you like to read in Chronological order? Here is the Index
Did you read Part 1?
$Selben: Me! Further along in in my IT career as a Tier 3 technician, at $EvenBiggerCo.
$Lanys: $Selbens IT manager - she is a bit on the evil side, which isn’t always a bad thing. (Yes Lanys T’Vyl from EverQuest)
$Whispers: Tier 1 technician at $EvenBiggerCo, an IT Co-worker. He’s normally pretty quiet but works hard.
$VP: Yet another nameless VIP type person, rank doesn’t matter to $Selben most all of them are the same.
$Manager: Location manager from another company.
$Drowning: Local IT guy who normally does house calls for non-corporate accounts, a bit over his head.
The network itself was no longer in tatters, the majority of the rack was re-cabled and well routed - excess old equipment was removed and generally it had been cleaned up. Now $Selben sat perched on top of a five foot tall ladder, balancing a keyboard on his lap while going over a printed out binder full of logins, password and allegedly server configuration information… In front of him was a monitor resting atop a several thousand dollar server… To his left was trusty $Whispers who was wiping sweat from his brow after recently replacing the last of the dated wireless access points with new ones. $Selben grunted in annoyance as another attempt to launch one of the multiple VM’s (Virtual machines) failed. A knock at the door as $Drowning entered the room with $Manager.
$Manager: Alright boys, here is $Drowning! He’s our own I.T. guru!
Into the room stepped a classical local I.T. (Not that I look down on non-corporate I.T. but he was wearing a T-Shirt that had a half naked anime girl on it… Not that $Selben diddn’t likely have the same shirt at home… But put on a Polo at least!)
$Whispers whispers something then leaves the room, it was a pretty tight fit.
$Selben: Okay… I’ll get right to it, did you set this server up?
$Drowning: I sure did!
$Selben: Great, I’m trying to get into the main…
$Drowning: What screen is that? (He points at the screen hooked up to the server)
$Selben: Screen? (Looks up at the $VM-console) That is the actual server…
$Drowning: No its not, here let me show you!
$Drowning pulls out his laptop, which has some explicit hentai stickers on the back. He then struggles to connect to the Wifi… $Selben helps him get connected to the new Wifi which by the way had the exact same login and password as before… Something else he had setup previously… He then launches $VirtualSoftware and connects to the only running terminal server.
$Drowning: Psh, its all running - why did you have me come down?
$Manager: Oh great, thanks so much $Drowning!..
$Drowning: Yea no problem, I wont bill you for the tri…
$Selben: HOLD UP!
Both of them lose their jovial smiles and look up at $Selben atop the ladder.
$Selben: What about these FIVE other VM’s and also their software cannot connect to the data drive. Which I am assuming is housed on one of these other Virtual boxes.
$Drowning: I uh what? - Erm, how about you show me what you mean. You aren’t exactly explaining it very well. (Trying to make himself look smart in front of $Manager)
$Selben: I’m not sure how to dumb it down any more. There should be a total of Six servers potentially running, I only see one up - how many should be running?
$Drowning: Uhm one duh - there’s only one server! (He chuckles and shakes his head at $Manager who eagerly nods noticing the only box on the rack)
$Selben’s eye begins to twitch without control.
$Selben: Inside this single MAGICAL box is the potential for HUNDREDS of virtual mini versions of itself, it was previously setup for at least six… Currently only one is running. Did you or did you not actually set this equipment up?
$Drowning: Ohhh… No I did not setup the equipment, but I setup the server.
The discussion went back and forth like this for almost an hour, $Selbens leg began to cramp up from being on the ladder so he climbed down and ended up drawing a diagram on a white board explaining to $Manager and apparently $Drowning how a virtual machine worked. At one point something came up asking about how RAID drives worked…
$Manager: So… The drive for $SharedData is actually on one of the other five “virtual servers” is that right?
$Drowning: Oh well maybe it was on one of the drives we replaced.
$Drowning: The server was running out of space…
$Selben: The active virtual machine?
$Drowning: Erm yea, the “active virtual machine” - So I got new drives and upgraded them. They only had little 256gig laptop drives so I got them 512 SSD’s instead!
$Selben: I… You… (Jaw literally drops)
$Whispers: Are you F$#*ing serious?
$Drowning: Excuse me?!
$Manager: There is no need for foul language!
$Selben is a bit shocked by whispers swearing but more so by the pure stupidity of $Drowning.
$Selben: $Drowning… Do you still have the old drives…
$Drowning: Well… I no.
$Selben: What did you do with them…
$Drowning: I threw them out… They wouldn't work in a normal machine.
$Selben: You can leave now.
$Drowning: But we still have a…
$Manager: But wont he be able to assist you with…
$Selben: His assistance is not required, please…
$Drowning left, as soon as he was out the door $Selben turned to $Manager.
$Selben: Your data may be completely unrecoverable - you may need to seek legal action against $Drowning, what he did was completely incompetent - he may have well set your server on fire. We will try to save anything we can, but it is likely all gone.
$Manager went pale and fell back into his seat.
$Manager: Can’t you do something?! I’m calling Lanys!
After $Selben heard the heated call between $Lanys and $Manager end, he pulled out his phone waiting around 30 seconds for it to ring. He spoke with $Lanys and re-explained the situation, $Drowning had no idea what he was working with and had replaced the server array with commercial grade SSD drives. None of the data had been backed up and he had “gotten rid of” the old drives since they “Had no other purpose”. $Lanys actually being in her realm of attacking vendors (She really knows how to make someone else beg for mercy) said she would get as much accomplished as possible and that $Selben would try to recover anything possible with what he had available. (Which $Selben made clear was not very much at all) - After a few hours of digging through any and all physical media - he had pulled the server down and removed each drive - some of the older drives were still in the server, very little data was recoverable. They called it a night and headed back to the hotel, $Manager was sitting at his desk with a bottle of some sort of alcoholic beverage - he said his thanks for the efforts.
The next morning $Selben received a call from $Lanys - through one means or another her threats had dug deep. She had terrified $Drowning enough for him to go to the local dump and search for the drives… I’m not sure I made that clear - that womans words from a thousand miles away drove enough terror into this poor man that he drove to the DUMP and dug through trash to find hard-drives… No doubt legal threats along with who knows what else… Regardless she had good news - the drives had been recovered!
Back in the office $Whispers and $Selben looked through the cardboard box filled with drives… Some dripping with water and other substances… Unsurprisingly $Drowning only dropped off the drives and took off like a bat out of hell. After one look at the state of the drives - likely they had gotten a bit of rain on them and exposed to the elements - they packed them all up and contacted the recovery service they often used for extreme physical media recovery. They did not bother trying to plug any of them in, the risk of causing more damage was not worth seeing if there was any data to recover. With their work done, $Selben and $Whispers booked a flight back home after discussing the situation with $Manager, $Lanys and $VP along with several other unknowns - it was agreed there was nothing more that could be done with them on site.
$Selben remained in the loop for getting everything settled - a small portion of the data was completely unrecoverable - but the most critical information was able to be saved. The bill for getting that much data recovered shot past $145,000 when the numbers were presented to $Manager apparently he didn’t even flinch and said ‘Do it.’ - $Selben went back on site to install new drives and assist with getting the database back on-line but only took about a day, and he flew back home that night. $Drowning was never heard from again, apparently $Manager did not want to take legal action since $Drowning was engaged to $Managers daughter… Hence him landing this "easy job" with zero real I.T. experience in the first place.
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